Easier Entry into Europe for Scientific Instrument Sales

Scientific Instrumentation often requires a lot of support and maintenance to satisfy the exacting demands of its users. For suppliers, this can require substantial time and financial investments when entering new markets. Whilst selling overseas may be straightforward, equipment installations, servicing and continued support are often more complex, requiring specialist knowledge of local standards and customer requirements.

Now, instrumentation suppliers wanting to grow their sales in Europe, can turn to a unique ready made service solution from Anachem-S3, to ensure their customers support expectations are fulfilled. Anachem is the professional European scientific instrumentation service organisation, trusted by end-users for over 35 years.

Outsourcing to S3 (Scientific Service Support) enables equipment suppliers to build their business faster and exploit new sales opportunities without having to invest time and money in hiring, developing, training and deploying their own European after-sales care. Having an established, reliable, local service and support organization provides a “level playing field” against local competition, removing potential barriers to customer orders. Customer satisfaction is improved as there is no delay in establishing local calibration, verification techniques and standards. Anachem-S3 already has this knowledge and can work together with suppliers to quickly provide solutions tailored to European customers’ needs.

“The S3 field service team is highly trained, experienced and skilled in an extensive range of laboratory instrumentation and technologies”, says Roger Granville, S3 Business Development Manager. “Manufacturers can now exploit this expertise toreduce time to market, boost sales, improve profits and minimise costs.”

Partnering withAnachem-S3 also offers additional benefits. Its “turn-key” infrastructure includes a customer support organization, in-house repair & service facility, and 20,000 square foot European logistics centre that can help reduce inventory costs and expedite faster shipments.

Anachem is also able to provide a first class full distribution solution that includes selling and marketing laboratory equipment.

Anachem is a leading distributor and service provider for scientific equipment to the European laboratory community. With over thirty five years of technical expertise and innovation, Anachem brings greater precision, experimental performance, time and cost savings to scientists across all applications. Anachem represents leading manufacturers such as Gilson, Rainin, SSI, Thar and Treff.