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VILINK®
Real-time instrument system support to keep your laboratory running.
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VILINK is a highly-secured modular solution that is firewall-configurable and compatible with your organization’s security systems. VILINK provides a direct connection between bioMérieux’s technical support representative and your systems. It features full traceability and data security via user-approved access and SSL-based encrypted communication. VILINK enables our service support teams to offer real-time troubleshooting and operator training at your request, reducing downtime and improving efficiency in your laboratory.