Maintaining QC accuracy in clinical labs through responsible AI use

Sten Westgard, Director, Client Services and Technology, Westgard QC, explores the impact of staffing pressures and insufficient training on the stability of quality control (QC) in clinical laboratories. Following a global survey of 1,200 labs, data has revealed that there is a concerning rise in repeated controls. While artificial intelligence (AI) and automation offer a promising solution to improve QC workflows, hear why expert oversight remains critical to ensure that AI-driven solutions are implemented correctly and contribute meaningfully to maintaining high standards in laboratory quality processes.

This interview was filmed for CLINICAL24 2025