The challenges of quality control in modern laboratory diagnostics

Sten Westgard, Director of Client Services for Westgard QC, discusses the enduring challenges of quality control (QC) in laboratory diagnostics, despite technological advancements. Founded by James O. Westgard, the creator of the globally recognized Westgard rules, the company focuses on establishing effective QC practices. Despite progress in diagnostics, some labs have regressed to outdated QC methods. With shrinking workforces and diminishing QC skills, modern solutions such as algorithms and AI offer hope for improving QC processes. However, Sten emphasizes the importance of human oversight to ensure these technologies make correct and effective decisions in laboratory settings.

This interview was recorded for #CLINICAL24 2024