CrossLab Gold Plan
For mission-critical systems, the Agilent CrossLab Gold service plan provides optimum coverage: proactive service that prevents instrument downtime and fast onsite response to your service requests.
Agilent CrossLab Gold Plan
The supplier does not provide quotations for this product through SelectScience. You can search for similar products in our Product Directory.
Great service, undeniable value!
Environmental
Service is top notch and is received within the week. Always prompt and made a priority.
Review Date: 2 Feb 2021 | Agilent Technologies
For mission-critical systems, the Agilent CrossLab Gold service plan provides optimum coverage: proactive service that prevents instrument downtime and fast onsite response to your service requests.
Features:
- Fast response – by the next business day – ensures that your lab equipment is up and running as quickly as possible.
- All onsite repair visits to restore your system to operating condition are covered.
- All instrument repair parts, consumables, and supplies required for repair are included.
- An annual onsite preventive maintenance visit minimizes downtime and ensures optimal instrument performance.
- Access to Agilent CrossLab Remote Advisor gives you real-time support with remote monitoring, diagnostics and reporting (where available).
- Optional compliance services (available at a discount) guarantee that your lab will pass Operational Qualification.
- An onsite cache of commonly used parts further ensures that your instrument is up and running as soon as possible.
- An assigned service contact oversees your service needs.
- Quarterly reviews to evaluate and continually improve the service relationship.
