CrossLab Silver Plan
For dependable lab operations, the Agilent CrossLab Silver service plan helps minimize workflow disruptions and optimize productivity in laboratories with equipment from multiple manufacturers. You get comprehensive instrument repair and maintenance coverage in a single, convenient plan.
Agilent CrossLab Silver Plan
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Reliable Service
Routine Maintenance, Repair and Performance Verification
We regularly use Agilent for yearly preventive maintenance, performance verification and repair for our Agilent instruments. The silver plan proved to be effective in preventing any issues before they happen. The response time with on site visit is short (1-3 days). All repairs were done to our satisfaction. The only downside is the price which can be high depending on the instrument.
Review Date: 20 Mar 2023 | Agilent Technologies
Great service, that maintains a busy laboratory flow.
Environmental Analysis
As always, Aglient leads the way with quality products and services. Crosslab has been a service I've used in more than one role and I always know I can rely on the quick response and great service. I highly recommend a service plan with Crosslab.
Review Date: 14 Dec 2021 | Agilent Technologies
For dependable lab operations, the Agilent CrossLab Silver service plan helps minimize workflow disruptions and optimize productivity in laboratories with equipment from multiple manufacturers. You get comprehensive instrument repair and maintenance coverage in a single, convenient plan.
Features:
- Fast response ensures that your lab equipment is up and running quickly.
- All required onsite repair visits are covered.
- All instrument repair parts, consumables, and supplies required for repair are included.
- Preferred response over time-and-materials calls helps ensure that your lab equipment is up and running quickly.
- Annual onsite preventive maintenance visit minimize downtime and helps keep your system operating at peak performance.
- Access to Agilent CrossLab Remote Advisor gives you real-time support with remote monitoring, diagnostics, and reporting (where available).
- Optional compliance services (available at a discount) guarantee that your lab will pass Operational Qualification.
