MedTest 480 Ensemble

We have been getting quicker results from a higher volume of clients.

Review Date: 20 Apr 2018 | MedTest

We just upgraded to the Mindray BS-480 after using the Indiko Plus from Thermo Fisher for the last 3 1/2 years. Our volume necessitated the upgrade. We were a little worried about the switch from one instrument to another since we've become so comfortable with the Indiko; however, all of our concerns have been appeased. We are very satisfied with the BS-480 and the training/service that we have received. We were running samples on the first day of training/installation. With automated testing, we have saved our county $20,000 per MONTH through EtG testing and reducing the number of alcohol ankle monitors used (SCRAM monitors). Through our savings, we have been able to invest in two full-time lab technicians.

Review Date: 20 Apr 2018 | MedTest

I've used several different analyzers over the course of my career and i would have to say that the BS480 has been the most user-friendly machine I've ever used. As for ease of the interface is incredibly simplified, most of my daily tasks require me to only navigate 2 different menus. If there are other tasks I need to do the interface is very easy to navigate to get to the menus you would need. Fewer moving parts on this model as compared to other analyzers I've used which is nice because if there is a error or a part needing to be replaced I can quickly diagnose the issue and get back to work faster. Everyone I've spoken to at MedTest since I've been a part of my current practice has been great. The Technical service team is made up of some great people who will walk you through procedures if you’re unsure of what to do. As well as help trouble shoot problems and get you back up and running. If a problem requires engineer support I have a scheduled service call same day and have an engineer in my office within a day. I would say that the purchase of this machine was a good value for our practice. I’ve seen other machines where 2 technicians are running samples and reviewing work. I’ve been the only technician on staff and have never felt overwhelmed with the ease of loading samples to the simplistic but detailed reports there no need for additional personnel. From a reagent and cost standpoint the machine uses very little chemical that our analyzer can run for a few months before a chemical purchase is required. If I ever find myself if a situation where I would have to either recommend or build out a new lab I would definitely recommend the BS480.

Review Date: 6 Dec 2017 | MedTest

Reliable and economic instrument for our laboratory needs.

Review Date: 27 Jul 2017 | MedTest

We have currently changed over from the Olympus AU 400 and the crossover was extremely easy. We really enjoy using the Mindray, super easy and fun to use.

Review Date: 25 Apr 2017 | MedTest

I've only recently validated my instrument. But so far, I've found the maintenance to be easily performed, my QC remains steady, and I'm not calibrating as often as I thought I would. The initial setup for reagents, calibrators and controls as manual and took time (we are not using barcoded reagents). But reloading is a snap. The software is quite easy is navigate and after only a few days, I was comfortable running the instrument in solo mode.

Review Date: 8 Feb 2017 | MedTest

No problems so far. Touch screen monitor nice feature. Tech support answers right away and always very helpful when needed. Accurate screening results when confirmation done.

Review Date: 31 Jan 2017 | MedTest

Great instrument! Very fast and efficient. Instrument is very easy to run and maintain. Technical support is also great and always available to assist in troubleshooting!

Review Date: 24 Oct 2016 | MedTest

I would recommend the concentrated waste directly goes into the drain instead of a container which needs to be emptied regularly. Also, offer to your clients’ multiple calibration options, especially for qualitative purposes. Educate them on the various options and let them decide. Tech support is on point, and the follow up is much appreciated. I also commend the company on coming up with new ways for the system to utilize less reagent, saving clients’ money.

Review Date: 12 Apr 2016 | MedTest