On Demand Repair

When an instrument breaks down, Agilent On Demand Repair Services offer the most flexible option to get your lab up and running again. All repairs are performed by knowledgeable professionals using genuine factory parts. Our Field Service Engineers have years of experience, so you know that the job will be done right the first time.

Features:

• Service when you need it - Enjoy peace of mind knowing that you can call Agilent for an instrument repair or maintenance any time, even if you do not have a contract.
• Certified engineers - Agilent’s certified Field Service Engineers have the experience to make sure that your instrument is fixed right the first time, every time.
• Genuine factory parts - Rest assured knowing that when Agilent performs the repair or maintenance, we are using genuine Agilent parts on your instrument.
• Keep your instrument running at peak performance - Decrease your downtime before it decreases your lab’s productivity by scheduling an On Demand Maintenance Service.
• Bench repair services - Send your instrument back to Agilent where it can be worked on right away so you don’t have to wait for a Field Service Engineer to arrive.
• Save money - Curious about Agilent’s repair services but not ready to commit to a full service contract, schedule an On Demand Repair Service for a great interim solution.
• 90 % on-time delivery - Customers can count on Agilent to ship parts required for a repair or maintenance.