Thermo Provides Local Informatics Services in China

As part of Thermo Electron Corporation’s new 4,000 square-meter customer service and laboratory demonstration center in Shanghai, Thermo announces its first local customer support helpdesk for its informatics offerings and introduces distributors in the APAC region.

“Thermo’s commitment to China is growing, and we have responded with local representatives for sales, service, support and marketing of our informatics products,” said Dave Champagne, vice president and general manager of Thermo’s Informatics business. “We are determined to provide direct access for our customers throughout China and Asia. With offices in the demonstration lab, we are better able to serve our customers with training and customer support.”

Customers may now dial +86 21 6865 4588 ext. 2200 to access local support for their informatics solutions. These solutions include Thermo’s flagship enterprise solution, SampleManager LIMS™ for process industries; the industry-leading Watson LIMS™ for pharmaceutical bioanalysis; Galileo LIMS™ for high throughput in vitro ADME experiments; Nautilus LIMS™ for discovery and R&D, particularly in biotechnology; the new Darwin LIMS™ for pharmaceutical QA/QC; Atlas CDS™, an enterprise chromatography data system; as well as the Enterprise Pharmacology (EP) Series™ an Kinetica analytical database tools for PKPD, and GRAMS spectroscopy analysis software.

The Shanghai office is located at Building 6, No. 27 Xin Jinqiao Rd., Shanghai, China 201206.

To help bring its informatics solutions to customers, Thermo has formed partnerships with key distributors for the region. They are:

In China:

Beijing Huachuang Zhongshi Science & Technology Co.,Ltd.
11 Floor, Tianjian Building, 6# Huixinnanli
Chaoyang District, 100029 Beijing, China
Tel: +86 10 64975588
Fax: +86 10 64949470
Web: www.huachuang.com.cn/

In Japan:

Sumisho Computer Systems Corporation
Drug Discovery Solution Div. Life Sciense Unit
Harumi Island Triton Square Office Tower 1-8-8, Harumi, Chuo-ku, Tokyo 104-0053 Japan.
Telephone: +81-3-5166-1721
Fax: +81-3-5166-1726
E-mail: chem-sal@ml.scs.co.jp

In Korea:

Interface Engineering Co., Ltd.
1F, Daeryung Techno Town III, 448, Gasan-Dong, Geumcheon-Gu, Seoul, Korea, 1530772
Contact: Chang-Kyeong Joo
Telephone: +82-2-400-2605
Fax: +82-2-406-0762
Email: ckjoo@interface.co.kr

In Taiwan:

Integrated Scientific Services Group
7F, No. 118, Sec. 1, Neihu Rd., Taipei,114, Taiwan
Tel : + 886-2-8797-7272
Fax : + 886-2-8797-7171
E-mail : issg@issg.com.tw

For more information on Thermo’s laboratory software solutions, including LIMS and CDS, contact Thermo.